There are four ways to file an appeal or grievance: online, by fax, by mail, or by phone. The table below lists the turnaround time for US Family Health Plan appeals
and grievance submissions.
Download Appeals & Grievances Form and fax it to 1-866-416-2840 or mail it to:
CHRISTUS Health Plan
Attn: Appeal and Grievance Dept.
PO Box 169009
Irving, TX 75016
Last Updated: 11/04/2019