Have a question or need help? Call us using the below telephone number for
your plan and we’ll get back to you. You can also reach out via mail, using
our physical address below. Our team is ready to help you with any
questions or inquiries!
CHRISTUS Health Plan
919 Hidden Ridge Drive
Irving, TX 75038
Important Numbers for Members
Current members can switch primary care providers or order a replacement ID
card by calling:
Member Services Email:
Member Services Fax: 210-766-8851
If you’re hard of hearing, you can call: 711
For medical questions, call a registered nurse any time, day or night:
Important Contact Information for Providers
Health Insurance Exchange: 8 a.m. to 5 p.m., local time, Mon. – Fri.
Medicare Advantage: 8 a.m. to 8 p.m., local time, 7 days a week, Oct. 1 – Mar. 31; and 8 a.m. to 8 p.m., local time, Mon. – Fri.
USFHP: 8 a.m. to 5 p.m., Mon. – Fri.