Medicaid is a program that provides health coverage at no cost for low-income families and individuals who qualify.
CHRISTUS Health Plan manages care for members in the state of Texas who qualify for Medicaid State of Texas Access Reform (STAR) plans. STAR Medicaid benefits include access to quality doctors, more than 175 clinic locations and 13 hospitals throughout Texas. View our Provider Directory to see all doctors and facilities within the network. Our Medicaid insurance plans also include preventive care, help for serious health conditions and more.
For those who are already members and would like to file a Medicaid Complaint or learn more about the Fair Hearing Process, see our Complaints & Appeals section.
CHRISTUS Health Plan provides the following value added services:
The Medicaid Transportation Program (MTP) can provide transportation at no cost to and from scheduled appointments.
As soon as you know your appointment date, call 1-877-633-8747 (Monday through Friday, 8 a.m. to 5 p.m.) to schedule a ride. MTP requires notice at least two work days before your appointment. If you need to cancel, call no later than one work day before your doctor’s appointment.
If a friend or family member is driving you to an appointment, MTP can also help with gas money. Call MTP directly to find out how at 1-877-633-8747.
Care managers are nurses or social workers who can work with your primary care provider to help you learn about your health care, plan appointments or answer questions.
Care managers can also help set up transportation to appointments, get special medical equipment, provide prenatal support for pregnant women or help arrange special help for children who need it due to behavioral, medical or educational needs.
Disease management programs are offered at no cost and help with chronic conditions like asthma, diabetes and more. These programs help you stay healthy by pairing you with doctors and nurses to come up with a care plan that’s right for you. To learn more, call 1-877-428-3057 (1-800-735-2989 for hard of hearing members).
Medicaid offered through CHRISTUS Health Plan does not cover faith healing, acupuncture, cosmetic surgery or any service that is not medically necessary.
If you get benefits through Medicaid’s STAR program call your medical or dental plan first. If you don’t get the help you need there, you should do one of the following:
Last updated: 2/23/17