Medicare Advantage

Contact

Call 1-469-282-0404 , 711 for TTY and a representative will be happy to assist you.

Monday - Sunday 8 a.m. - 8 p.m., local time (October 1 - March 31)

Monday - Friday 8 a.m.- 8 p.m., local time (April 1 - September 30)

Your lifestyle, your budget, your needs. Let us help you find the Medicare Advantage Plan that fits.

When you turn 65, access to great healthcare shouldn't just stop. At least that's what we at CHRISTUS believe, which is why we created our CHRISTUS Health Medicare Complete, Medicare Plus, and Medicare Guardian plans for individuals 65 and older. If you are 65 years of age or will soon be click below to enroll today.

With Original Medicare, only 80 percent of your health care is covered, leaving a 20 percent gap. With a Medicare Advantage plan, 100 percent of your Medicare benefits are covered with no or low monthly plan premium, low copayments, and no deductibles. The plan also offers extra coverage and utilizes a team of doctors to coordinate your health coverage to ensure you are offered the best health care at the best value.

With the open enrollment period spanning from Oct. 15, 2023 through Dec. 7, 2023, now is the time to ensure you have the coverage you need for 2023. If you're still unsure what plan is right for you or if you're eligible, contact us or call 1-469-282-0404 (711 for TTY users). Our hours of operation are 8:00 am to 8:00 pm CST, 7 days a week during the open enrollment period.  

NOTE: Outside of open enrollment, you may enroll when you turn 65 or if you qualify for a Special Enrollment Period (SEP). Learn more about SEPs.


Need Help Enrolling? Contact Us Today

Do you need help enrolling in a Medicare plan? One of our member services team is happy to help. Please fill out the form below and we will contact you shortly.

 

ENROLLMENT PERIODS

Open enrollment begins Oct. 15, 2023 through Dec. 7, 2023. Stay up to date on how to enroll, eligibility requirements, and the Special Enrollment Period when you turn 65. 

MEDICARE STAR RATINGS

Medicare evaluates health plans based on a five-star rating system. This rating is based on quality and performance from things like satisfaction surveys, plans and providers. Five is considered excellent. 

Learn more about Medicare Star Ratings by downloading the documents below:

2024 Plan Year

2024 Medicare Star Rating English (PDF)

2024 Medicare Star Rating Spanish (PDF)

2023 Plan Year

2023 Medicare Star Rating English (PDF)

2023 Medicare Star Rating Spanish (PDF)

Disenrolling in CHRISTUS Health Advantage

When ending your membership, it’s important to know your rights. There are two ways you can leave our plan:

You may voluntarily end your membership during certain times of the year or in certain situations. The process for leaving can vary depending on your type of coverage. You can call us with questions at 1-844-282-3026 with questions (711 for TTY users).

  • Member service representatives available seven days a week, from 8:00 a.m. to 8:00 p.m. local time during October 1 – March 31.
  • Member service representatives available Monday through Friday, from 8:00 a.m. to 8:00 p.m. local time during April 1 – September 30.
    • Interactive voice response system or similar technologies for Saturdays, Sundays and Federal Holidays (messages must be returned within one (1) business day).

disclaimer

CHRISTUS Health Advantage is an HMO plan with a Medicare contract. Enrollment in CHRISTUS Health Advantage depends on contract renewal. This information is not a complete description of benefits. Open seven days a week, 8:00 a.m. to 8:00 p.m., local time, from October 1 – March 31, and Monday – Friday, 8:00 a.m. to 8:00 p.m., local time, from April 1 – September 30. Call (844) 282-3026/TTY 711 for more information. A voice response system is available after hours. Other providers are also available in our network. CHRISTUS Health Advantage (HMO) Contract #H1189.

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Last Updated: 10/27/2022