Members can self-refer to a behavioral health practitioner that is a CHRISTUS Health Plan participating provider. Prior authorization is not required for routine outpatient therapy. Several behavioral health services, however, do require prior authorization including:
Participating providers are responsible for complying with the prior authorization requirements, policies and procedures and for obtaining a prior authorization number to ensure the payment of claims. Providers should call 1-800-323-0208 to identify participating behavioral health providers, request pre authorization and/or case management for inpatient admissions and outpatient services.